Terms & Condition
Welcome to Mangalasutramatrimony.com
matrimonial service a fully owned subsidiary of Mangalasutra. which shall unless excluded by
or repugnant to the subject or context be deemed to include its affiliates,
successors, agents and assigns (hereinafter referred as Service Provider). The Mangalasutramatrimony.com
shall mean and includes the online platform, website, mobile applications,
blog, social media accounts, or software program developed by Service Provider
from time to time pertaining to matrimonial service only. At Mangalasutramatrimony.com,
we respect the privacy of our users and in furtherance of same Service Provider
has developed this Privacy Policy to demonstrate its commitment to protect your
privacy. This Privacy Policy describes the information Mangalasutramatrimony.com
collects, and how that information may be used, with whom it may be shared, and
your choices about such usage and disclosures. We encourage you to read this
Privacy Policy carefully before registering with Mangalasutramatrimony.com. By
registering or using Mangalasutramatrimony.com it is implied that user has
accepted the practices described in this Privacy Policy the same shall be read
as part and parcel of the Terms Of Usage .
From 18th March, 2020,
Mangalasutramatrimony.com has implemented Aadhaar authentication of profiles
through UIDAI in real-time and hence all the new Users/Members are required to
furnish their Aadhaar details. For those who do not have Aadhaar card details,
they have to upload scan copy of PAN card/Passport/driving license to verify
their profile and for accessing complete services of Mangalasutramatrimony.com.
Those who have registered before 18th March, 2020 are also required to furnish
the above details, however this was not applicable before 18th March, 2020.
Service Provider does not guarantee the authenticity and physical verification
of the uploaded documents. The User/Member who intends to use the said
information shall be responsible for its verification. Mangalasutramatrimony.com
assumes that the details provided by the either User himself or on his behalf
is true and correct.
For all paid members,
linking Aadhaar number or other verification document is mandatory in order to
access the contact details of other users. Without linking Aadhaar or other
valid documents, even a paid user will not be eligible to gain access to
contact details of other users on Mangalasutramatrimony.
It is again submitted
that Mangalasutramatrimony.com is under no obligation to verify the accuracy or
genuineness of the information submitted by User and hence Service Provider
shall not be responsible or liable for any misinformation on part of a User.
Please contact Mangalasutramatrimony
customer support for any further questions that you might have regarding our
privacy policies.
Information
Collected by us
Mangalasutramatrimony.com
is an online matrimonial platform which gives its users an opportunity to
connect & interact with other registered members subject to Terms of Usage.
To make it work, Mangalasutramatrimony.com provides its members with various
search options in order to search suitable match.
A.
Mangalasutramatrimony.com will collect information that User
directly enter on our site such as personal data, identification documents like
Aadhaar card details, Passport/ driving license / PAN card details, financial
information, health data, email, password, interests, partner preferences etc. Mangalasutramatrimony.com
may also store the online interactions between members which is including but
not limited to messages, interests, comments, email, SMS, chat etc.
B.
From time and again Mangalasutramatrimony can use the details of
registered members like email address, mobile number, name, age and other
details to reach out to them through different mailers, SMS campaigns, surveys
and contests. The information/communication shared with them could be related to
any promotional activity, deals, offers, match making, updating their basic
information and other information. But this is not limited and restricted to
the above communication only.
C.
Mangalasutramatrimony.com also allows Users/Members to submit
public and private information on behalf of others-child/ward / sibling/ friend
etc. If such child/ward or sibling of User/Member does not wish this
information to be displayed, she/he has the option to request removal of such
information after providing the necessary evidence that the information
pertains to her/him.
D.
From time-to-time Mangalasutramatrimony.com requests information
from its registered or non-registered users through mailers, SMS campaigns,
surveys or contests. Participations in these surveys or contests are voluntary
and all the users therefore have a choice whether or not to participate and
give information. The information requested may include contact details, name,
age, gender, demographic information and some other basic information.
E.
Success stories are written by the Users/Members and published
on Mangalasutramatrimony.com who found their life partner with the help of Mangalasutramatrimony.com.
They have chosen to post success stories on our website and have given us all
the rights & permission to use it across our channels whenever required by Mangalasutramatrimony.com.
F.
Mangalasutramatrimony.com will use cookies and other
technologies to collect some information about you and your activities on Mangalasutramatrimony.com,
mobile App. This includes, but not limited to your IP, browser version, access
time, cookies data, referring web sites etc. This helps us in customizing the
experience of user on our site / mobile App.
G.
Cookies: While
you access our website, we may assign your computer one or more cookies, to
facilitate access, manage session and personalize your experience. By using
these cookies, we will collect information about your online activities.
Information collected may be used by us to show you some information or
advertisement as per the collected data. In some case, we may use third parties
to collect data. Most browsers automatically accept cookies, but you can
usually modify your browser setting to decline cookies. If you choose to
decline cookies, you may not be able to sign in or use some of the features of
our website.
H.
Mangalasutramatrimony.com may allow third-parties, including our
authorized service providers, advertising companies and ad networks, to display
advertisements on our site. These companies may use tracking technologies to
collect information. Mangalasutramatrimony.com does not provide any information
directly entered by you on our site to them. They can use cookies and other
technologies to track information.
I.
Mangalasutramatrimony.com may share and collect information from
our partner service providers.Mangalasutramatrimony.com may use some external
vendor, affiliate or third party company to collect some information about our
members and store them. This sometime helps Mangalasutramatrimony.com to
understand your needs in a better way to help you in finding the right partner
for you. At the same time, it can sometime help Mangalasutramatrimony.com in
identifying the people involved in illegitimate activities. In addition, we do
conduct surveys and contests and collect/request information from users and
store it.
Use of
Information/data collected.
A.
Information collected is mainly used to deliver service to you,
manage your account information, personalize your experience with us,
communicating with you.
B.
Information is also used for research and analysis of users experience
with us to improve our product and services. Develop and display contents,
features and advertising tailored to your needs. It helps us in managing our
business, enforce terms & conditions.
C.
Mangalasutramatrimony.com may use financial information or
payment method to process payment for any purchases made on our website, enroll
you in the discount, rebate, and other programs in which you elect to
participate, to protect against or identify possible fraudulent transactions,
and otherwise as needed to manage our business. Information is also used to
invite you on various surveys and contest from Mangalasutramatrimony.com, its
affiliates or partners.
Yes, we
may share your information to
In general, Mangalasutramatrimony.com
do not share your personal information along with your documents with other
Users/Members except as indicated below or when we inform you and give you an
opportunity to opt out of having your personal information shared. We may share
personal information with
A.
Companies that assist Mangalasutramatrimony.com in managing the
site and providing relevant services. This includes, but not limited to,
sharing documents for authentication and verification, to hosting company,
customer Service Company, order processing, site maintenance, sale &
marketing etc.
B.
Affiliates and Partners: We may share the relevant information
to our partner company, so that you can get benefited by the services provided
by our partner companies or in case you click a link on our site to get a
specific service from our partner company.
C.
Response to a subpoena or similar investigative demand, from a
law enforcement or other government agency; to establish or exercise our legal
rights; to defend against legal claims; or as otherwise required by law. In
such cases, we may raise or waive any legal objection or right available to us.
D.
Connection with corporate transaction, such as the sale of our
business, merger, acquisition, consolidation, a divestiture, asset sale, or in
the unlikely event of bankruptcy.
E.
In situation where we believe disclosure is appropriate in
connection with efforts to investigate fraud, illegal activity, or any other
wrongdoing. It will help us to protect and defend the rights, property or
safety of our company, our users, our employees, or others. Or to comply with
applicable law, website terms and conditions or other agreements or policies.
F.
Any non-personal information collected may be shared with
affiliates, and partners of Mangalasutramatrimony to develop and deliver
targeted advertising on our website and on websites of third parties, and to
analyze and report on advertising you see. We also may share aggregated,
non-personal information with third parties, including advisors, advertisers
and investors, for the purpose of conducting general business analysis.
How you
access your information AND Choice of Collection & use of Information
A.
As a registered user, you can log into your account to review
and update your information whenever required. In case, you wish to deactivate
your account, you can also contact customer support to deactivate your account.
Once your account is deactivated, you will not be able to sign in again to our
website/ App or access any of your personal information. If you close your
account, we may still retain certain information associated with your account
for research & analysis. In addition, if certain information has already
been provided to third parties as described in this Privacy Policy, retention
of that information will be subject to those third parties' policies.
B.
You may decide not to provide with certain non-mandatory
information. However, this will affect on our matchmaking algorithm and we may
not be able to provide you accurate and best matches available in our database.
C.
We might send you promotional communication on behalf of our
affiliates/ partners. We will provide you option to enable or disable for such
communication. Once you disable the option we will stop sending this
promotional communication from our partners & affiliate moving forward.
D.
You also control the cookies information that we write on your
computer. You can refer to your respective browser help to find out how you can
delete the cookies from your computer after visiting our website.
How do
we protect your information?
Mangalasutramatrimony.com
takes appropriate security measures (including physical, electronic and
procedural measures) to help safeguard your personal information from any
unauthorized access. Mangalasutramatrimony.com wants you to feel confident
using our website/ mobile app to transact with us. However, no system can be
completely secure. Therefore, although we take steps to secure your
information, we do not promise, and you should not expect, that your personal
information, searches, or other communications will always remain secure. Users
should also take care about how they handle and disclose their personal
information and should avoid sending personal information through insecure
email.
Payment
& Refund Policy
By using our services and making payment to Mangalasutramatrimony.com
on the website or mobile application, you agree to be bound by our payment
terms.
Others
A.
Information you provide to us We allow you to provide
information about you and others including pictures at various places in our
website. You can also communicate with others. Such postings are governed by
our Terms of Use. We try our best to ensure your information is not misused,
but this information is publicly available for all registered members of Mangalasutramatrimony.com
site / app. This information can be collected and used by others. It may appear
on other websites. For example, if you post your email address, you may receive
unsolicited messages. We cannot control who reads your posting or what other
users may do with the information you voluntarily post, so we encourage you to
exercise discretion and caution with respect to your personal information.
B.
Mangalasutramatrimony.com is for adults only site, we restrict
the use of our service to individuals age 18 and above. We do not knowingly
collect personal information from anyone under the age of 18
C.
There could be advertisement or links on our website that may
take you to other websites that do not operate under this Privacy Policy. These
third-party websites may independently solicit and collect information,
including personal information, from you and, in some instances, provide us
with information about your activities on those websites. We recommend that you
consult the privacy statements of all third-party websites you visit by
clicking on the "privacy" link typically located at the bottom of the
webpage you are visiting.
D.
This Privacy Policy does not create rights enforceable by third
parties or require disclosure of any personal information relating to users of
the website.
E.
The User/Member shall at all the time during usage of Mangalasutramatrimony.com
will be bound by the Privacy Policy and terms Of Usage. That Mangalasutramatrimony.com
adopts the best safety and security systems in place to protect personal
information. However in case of any breach of this Privacy Policy which is not
attributable to the Service Provider, in such case Service Provider will not be
held responsible by User/Member.
F.
That all the disputes arising under the Privacy Policy shall be
dealt at Bangalore in accordance with the mechanism stated in Terms of Usage
under Jurisdiction and Dispute Resolution clause.
Change
in Policy
We can change/update
this Privacy Policy as and when required. We recommend that you check our
website from time-to-time to update yourself of any changes in this Privacy
Policy or any of our other policies.